ZameenOmakan Privacy Policy

Effective Date: February 26, 2026

1. Introduction

Welcome to ZameenOmakan. We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our property management website, www.zameenomakan.com. Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the site.

ZameenOmakan is a property management platform that connects property owners, dealers, tenants, and buyers. This Privacy Policy applies to all users of our platform, including those who browse properties, list properties, subscribe to our services, or interact with our platform in any way.

2. Information We Collect

We may collect information about you in a variety of ways. The information we may collect on the Site includes:

Personal Data
Personally identifiable information, such as your name, address, email address, telephone number, and demographic information, that you voluntarily give to us when you register with the Site, create an account, list a property, subscribe to our services, or when you choose to participate in various activities related to the Site, such as property inquiries, rental applications, or property management services.

Property Information
Details about properties you own, manage, or are interested in, including property addresses, descriptions, photos, floor plans, specifications, facilities, certificates, rental agreements, tenancy agreements, holding deposits, and related property documentation.

Enquiry and Transaction Data
Information related to property enquiries, rental applications, purchase inquiries, maintenance requests, subscription details, payment information, and communication records between users.

Derivative Data
Information our servers automatically collect when you access the Site, such as your IP address, your browser type, your operating system, your access times, and the pages you have viewed directly before and after accessing the Site.

Financial Data
Financial information, such as data related to your payment method (e.g., credit card number, card brand, expiration date, bank account details for direct debit, payment gateway information) that we may collect when you purchase subscription packages, make payments, or request information about our services from the Site. We use secure payment processors and do not store complete payment card information on our servers.

Mobile Device Data
Device information, such as your mobile device ID, model, and manufacturer, and information about the location of your device, if you access the Site from a mobile device.

Third-Party Data
Information from third parties, such as personal information or network friends, if you connect your account to the third party and grant the Site permission to access this information.

3. Use of Your Information

We use the information we collect about you or that you provide to us, including any personal information, for the following purposes:

• To present our Site and its contents to you and provide access to property listings.
• To provide you with information, products, or services that you request from us, including property listings, property management services, subscription packages, and dealer services.
• To facilitate property management operations, including connecting property owners with tenants/buyers, managing property enquiries, tenant communications, rent collection, maintenance requests, and property transactions.
• To process your transactions, including subscription payments, credit purchases, and send you related information, including purchase confirmations, invoices, and payment receipts.
• To manage your account, subscription, credits, and provide you with customer support.
• To facilitate communication between property owners, dealers, tenants, and buyers through our platform.
• To verify property information, dealer credentials, and ensure compliance with our terms of service.
• To communicate with you about updates, offers, promotions, and events, and to provide news and information we think will be of interest to you (you can opt-out of marketing communications at any time).
• To monitor and analyze usage and trends to improve your experience with the Site and develop new features.
• To protect the security, integrity, and operation of our Site and services, prevent fraud, and ensure user safety.
• To comply with legal obligations and respond to legal requests.

4. Disclosure of Your Information

We may share information we have collected about you in certain situations. Your information may be disclosed as follows:

• By Law or to Protect Rights: If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others, we may share your information as permitted or required by any applicable law, rule, or regulation.
• Business Transfers: We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
• Third-Party Service Providers: We may share your information with third parties that perform services for us or on our behalf, including payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance.
• Affiliates: We may share your information with our affiliates, in which case we will require those affiliates to honor this Privacy Policy. Affiliates include our parent company and any subsidiaries, joint venture partners, or other companies that we control or that are under common control with us.
• Marketing Communications: With your consent, or with an opportunity for you to withdraw consent, we may share your information with third parties for marketing purposes, as permitted by law.

5. Security of Your Information

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.

6. Policy for Children

We do not knowingly solicit information from or market to children under the age of 18. Our services are intended for adults who are legally capable of entering into property transactions. If we learn that we have collected personal information from a child under age 18 without verification of parental consent, we will delete that information as quickly as possible. If you believe we might have any information from or about a child under 18, please contact us at info@zameenomakan.com.

7. Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information, including:

• Right to Access: You have the right to request access to the personal information we hold about you.
• Right to Correction: You have the right to request correction of inaccurate or incomplete personal information.
• Right to Deletion: You have the right to request deletion of your personal information, subject to certain legal obligations we may have to retain certain data.
• Right to Object: You have the right to object to processing of your personal information for certain purposes.
• Right to Data Portability: You have the right to receive your personal information in a structured, commonly used format.
• Right to Withdraw Consent: Where we rely on your consent, you have the right to withdraw it at any time.

To exercise any of your rights, please contact us at info@zameenomakan.com. We will respond to your request within a reasonable timeframe and in accordance with applicable laws.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

9. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our Site and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Site.

We use cookies for various purposes, including authentication, preferences, analytics, and marketing. You can manage your cookie preferences through your browser settings or our cookie consent banner.

10. Data Retention

We will retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your personal information, we will securely delete or anonymize it.

Property listings and related information may be retained for longer periods to maintain transaction records and comply with legal obligations. Account information will be retained while your account is active and for a reasonable period after account closure.

11. International Data Transfers

Your information may be transferred to and maintained on computers located outside of your state, province, country, or other governmental jurisdiction where data protection laws may differ. By using our Site, you consent to the transfer of your information to facilities located outside your jurisdiction.

We take appropriate measures to ensure that your personal information receives an adequate level of protection in the jurisdictions in which we process it.

12. Contact Us

If you have questions, concerns, or comments about this Privacy Policy, or if you wish to exercise your privacy rights, please contact us at:

ZameenOmakan
Email: info@zameenomakan.com
General Inquiries: info@zameenomakan.com
Support: info@zameenomakan.com
Phone: +(92) 303 060 8888
Address: Okara, Punjab, Pakistan

We will respond to your inquiries and requests as soon as reasonably possible, typically within 30 days.